About us
Rooted Weaves offers curtains, Roman shades, fabric samples and other home textiles through rootedweaves.com. Contact us at support@rootedweaves.com.
Custom orders
Many window treatments are made to order. Please review your selections, measurements, fabric, lining and other options before checkout. Our product descriptions and confirmed order specifications describe what we will supply.
Prices and payment
Prices, applicable checkout taxes and available shipping charges are displayed before purchase. Import charges can apply to international shipments if they are not prepaid at checkout.
Changes and cancellation
Contact us promptly if you need to correct or amend an order. Changes may not be possible once a custom product enters production. We honour all cancellation rights that apply under applicable law.
Shipping
Please read our Shipping Policy for processing, delivery and customs information.
Returns and product concerns
Our Refund & Return Policy explains returns for made-to-order items and remedies for defective or incorrectly supplied goods. Nothing in these terms reduces your mandatory consumer protections.
Content and website use
Do not misuse our website, interfere with its operation or use its content commercially without authorisation, except where permitted by law. We endeavour to keep content accurate and will contact you if a material mistake affects an order.
Privacy
See our Privacy Policy for information about personal data and your rights.
Contact
Email support@rootedweaves.com for assistance. These terms do not exclude rights that cannot legally be excluded.